Frequently Asked Questions
Have questions about Maambo? You've come to the right place! Our FAQ section is designed to provide you with quick access to important information about our platform. From guidance on creating your account to tips for optimizing your experience, we’ve compiled everything you need to know. If you need further assistance, feel free to contact us!
What is Maambo?
Maambo is a social talking platform that connects you with mentors who offer real-life advice based on their own experiences—not clinical therapy. It's about relatable, honest guidance when you need it most.
Is Maambo a therapy platform?
No. Maambo is not therapy and our mentors are not licensed therapists. They are everyday people who’ve overcome personal and professional challenges and want to share their wisdom.
Who are the mentors?
Our mentors are individuals aged 18+ who have valuable life experiences to share. They’re compassionate, open-minded, and come from diverse backgrounds to reflect real-world perspectives.
How do I book a session?
You can either choose a mentor yourself or let us match you based on your preferences. Then, simply pick a date and time that works for you and join via Zoom.
What if I don’t click with my mentor?
No worries! We understand not every connection clicks. You can choose a different mentor for your next session, and we welcome your feedback to improve your experience.
Is Maambo available outside the UK?
Right now, Maambo is focused on UK users and mentors, but we’re exploring international expansion soon. Stay tuned!
How do I become a mentor on Maambo?
If you have valuable life experiences and enjoy helping others, we’d love to hear from you! Drop us an email at support@maambo.co.uk and we'll be in touch.